Is the escape room scary?
No, nothing will pop out to shock or scare you.
What is the minimum group size?
Four people are required to participate.
How long is the game?
Puzzle solvers have 60 minutes to complete the actual puzzle room. There will be 15 minutes of overview prior to entering the puzzle room along with 15 minutes after the game for photos and review. Expect the total experience to last 90 minutes.
What is the best number of participants for the room?
While the game is designed for 4-8 players, it is best with 6-7 as this will give you the best chance of solving the room in time. If you would like to attempt the room with less than 4 or more than 8, please email us
I would rather not play with others, how can I ensure we have the room to ourselves?
We have seen over and over again that players are leery of participating with strangers but after doing so are delighted to have met and worked with others in the puzzle room adventure. Nonetheless, you can ensure not to participate with others by booking all available openings for your time slot.
What should I bring to the puzzle room?
Bring your wits and sharp mind! There is nothing extra that you need to bring as everything is provided for you. No specialized knowledge is required to solve the room.
Will there be bathroom facilities available during the game?
Will I be locked in the room?
No. Based on the theme of this puzzle room, the main goal is not to unlock the main door.
Do I have to be good at puzzles to play?
Escape rooms are almost their own genre of puzzle. Being good at crossword puzzles, word scrambles, or other well-known puzzle is likely not to provide any benefit to an escape room. The best advice in solving a puzzle room is to be alert, note everything that seems out of place, communicate with your teammates, and never give up.
Do I have to be good at math to play?
No. There may be basic math required, however, it is very basic and even so you are allowed to use your calculator on your phone if you desire.
What happens if we cannot solve a puzzle?
Almost all teams use hints and these hints will help you advance through the series of puzzles.
What if I am late to the event?
While we will attempt to delay as long as possible, we cannot delay too long as we have future appointments. You will be allowed to enter the room after the game has started.
Are there physical requirements?
There are no size restrictions nor activity requirements. There is no need to run, climb, crawl, or fit through small spaces.
Is the game handicap accessible?
Unfortunately no as there is a set of stairs at the entrance to our building.
What is the cancellation policy?
Full refund with 24 hours advance notice, otherwise there is no refund.
What is the minimum age to participate in the puzzle room?
We require participants to be 12 years or older with adult supervision for anyone under 14.
What if I only have a group of 2 or 3 players?
Through experience we have noted that participants enjoy meeting others and working with strangers even though most individuals are hesitant to do so at first. You will have a better experience and a stronger chance to solve the puzzle room with more people in your party. Try to book a time slot that already has partipants, otherwise feel free to book a room with less than the minimum number of participants. If the room does not reach the minimum of 4 participants within 24 hours of the scheduled event, you will be notified that the event is canceled and given a full refund.
I would like to have a team building event with my co-workers, is it possible to schedule an event on a weekday during the day?
Yes, we should be able to accommodate you. Please email
or call us with your company's name, number of participants, and day and time you would like to start the event.
Our company will pay for our team building event but we are not able to be charged tax because we are a government entity. Can you accomodate this?
Yes, before booking please let us know which day and time you will book and we will ensure that those bookings are not taxed.